Job Overview:

We are seeking a detail-oriented and proactive individual to join our team as a Project Assistant. This is an entry-level position that offers full training, making it a great opportunity for someone looking to build a career in project coordination and administrative support. In this role, you'll work closely with our Help Desk team to provide essential support during key phases of project execution-especially installation planning and scheduling.

Key Responsibilities:

• Administrative & Phone Support: Work directly with the Help Desk team to support project logistics and communication efforts.
• Outbound Phone Coordination: Make outbound calls (non-sales) to:
  • Conduct pre-site and mall calls for installation planning
  • Confirm customer information and scheduling details
  • Coordinate lift scheduling and clarify deliverables for each project
• Project Lifecycle Support: Assist with specific phases of the project management lifecycle, including planning, execution, and close-out.
• Documentation: Track and record project-related tasks, updates, and required resources in an organized manner.
• Customer Coordination: Serve as a liaison between the project team and customer service locations, ensuring smooth and timely communications.
• Logistics Confirmation: Verify logistical details with all internal and external stakeholders to support successful project outcomes.

Who You Are:

• An Effective Communicator: You have strong verbal and written communication skills and can interact confidently with various personalities.
• Organized and Detail-Oriented: You take pride in your organizational skills and your ability to document and follow through on tasks.
• Customer-Focused: You're professional, reliable, and responsive when assisting customers and colleagues.
• A Quick Learner: While prior experience is helpful, we're happy to train someone who brings the right attitude and eagerness to learn.

Requirements:

• High school diploma or equivalent required
• Prior administrative or customer service experience is preferred, but not required
• Comfortable with making outbound phone calls (again, this is not a sales role)
• Willingness to learn and grow within a supportive team environment

Additional Info:

• Pay range: $20/hr.
• Schedule: 8am-5pm, Monday - Friday
• Location: 100% in office
• Type: 6-month contract - potential for longer and/or permanent hire depending on business needs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.